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How to Choose Us

It's easy to choose Amerigroup! Below are some basic steps.

Texas STAR

If you’re enrolled in STAR, the state’s enrollment broker will send you a packet in the mail. The packet has facts about the medical plans in your area you can choose from and a list of providers.

Choose a doctor from the list. Choosing the right doctor and plan is important, so read everything in the packet.

If you aren’t assigned to Amerigroup and you want to be our member, call STAR toll-free at 1-800-964-2777 to change your medical plan. Tell them you want Amerigroup!

We’ll send you a letter telling you when you can start using your new services.

STAR+PLUS

If you’re enrolled in STAR+PLUS, the state’s enrollment broker will send you a packet in the mail. The packet has facts about the medical plans in your area you can choose from and a list of providers.

Choose a doctor from the list. Choosing the right doctor and plan is important, so read everything in the packet.

If you aren’t assigned to Amerigroup and you want to be our member, call STAR+PLUS toll-free at 1-800-964-2777 to change your medical plan. Tell them you want Amerigroup!

We’ll send you a letter telling you when you can start using your new services.

CHIP

If your child is enrolled in CHIP, you are able to change medical or dental plans:

  • Within the first 90 days from the time your child’s CHIP coverage starts
  • When you renew your child’s CHIP coverage
  • If you move out of your CHIP service area

If you want to choose Amerigroup, call CHIP toll-free at 1-877-543-7669.

STAR Kids

If you’re enrolled in STAR Kids, the state’s enrollment broker will send you a packet in the mail. The packet has facts about the medical plans and providers you can choose from near you.

Choose a doctor from the list. Choosing the right doctor and plan is important, so read the plan information carefully.

If you aren’t assigned to Amerigroup and you want to be our member, call the STAR Kids Help Line toll-free at 1-877-782-6440 (TTY 711 or 1-800-735-2989) Monday through Friday 8 a.m. to 6 p.m. Central time. Tell them you want Amerigroup!

We’ll send you a letter telling you when you can start using your benefits.