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How to renew

Keep your health benefits with Amerigroup Iowa, Inc.

During the annual choice period, renew your family’s health benefits each year with these simple steps.

Step 1: Watch your mail

You’ll receive a renewal form from the Iowa Department of Human Services (DHS).

  • Look for your form up to 45 days before your coverage will end.
  • Moved? Make sure DHS has your current address. Call 1-877-347-5678 if your address has changed.

Step 2: Complete the renewal form

Complete the form as soon as you receive it.

  • Fill out all the information on each page.
  • Be sure to sign the signature page.

Step 3: Return the renewal form

Return the form to DHS by the due date either by:

  • Mailing the form to the image center listed on it
  • Taking your form to any DHS office

You’re almost finished! Look for next steps in the mail from DHS.

  • If DHS needs more information, you’ll receive a letter that tells you what they need.
  • If DHS has all the information, you’ll receive a letter telling you if your coverage will continue.

Not sure what you need to do?

We can help. Call a retention specialist toll free at 1-877-269-5707 (TTY 711), or call the DHS Contact Center at 1-855-889-7985.