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How to renew

You need to renew your benefits every twelve months to keep them. If you don’t renew on time, you could lose your benefits.

But don’t worry! Just follow these easy steps to renew your benefits.

1. Keep an eye out for a notice in the mail.

You’ll get a renewal letter from the Iowa Department of Human Services (DHS) telling you it’s time to renew.

2. Complete your form and gather any documents.

Fill out the form completely, sign the signature page and return all documents as soon as possible.

3. Send your information back.

Return all completed paperwork to the address on the renewal letter or at a local DHS office.

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Once DHS receives your paperwork, they’ll send you another letter saying your coverage was renewed or you need to send in more information.

Have you moved?

If you moved this past year, the state needs your new address! Call the Iowa Department of Human Services (DHS) at 1-855-889-7985. They can also help you renew your benefits.