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IA Health Link

IA Health Link, the new Medicaid program in Iowa, means new plans, new services and new choices for you and your family. But some things never change. At Amerigroup, our members come first. Let us help you get the most out of this great new program.

Health care isn’t just about seeing a doctor when you’re sick. A lot of things other than germs can impact your health. We have tools and resources to help you not just feel better, but to live a better life. 

If you’re eligible for the new Medicaid program, IA Health Link, you can join Amerigroup. We’ll help you get all of your Iowa Medicaid-covered care and services like:

  • A primary care provider (PCP) to manage all your health care needs
  • Vision care for adults and children
  • A full list of prescription drugs, plus certain over-the-counter medicines
  • Wellness visits and immunizations
  • Specialty physician services
  • Disease management for diabetes, asthma and more
  • Behavioral health services 
  • Plus lots of extras you can really use to take charge of your health

If you have questions or want to learn more, you can call us at 1-800-600-4441 (TTY 711).

  • CR-No-cost dental supplies
  • Amerigroup Community Resource Link to help you find community services near you
  • No-cost mobile phones, plus bonus minutes
  • No-cost home-delivered meals after you leave the hospital
  • No-cost weight-management program
  • No-cost exercise kit to help you stay fit
  • No-cost Medline Deluxe Double Electric Breast Pump for pregnant women or women who have recently delivered a baby
  • Free exercise kit to help you get and stay fit
  • Personal care items for eligible youth

We also have other extra benefits if you’re in certain waiver programs. See the member handbook for which ones you may qualify for.

Limitations and restrictions apply. Benefits may change.

You can redeem some benefits online through your secure account. View the extra benefits you’re eligible for on the Benefit Reward Hub or call Member Services at 800-600-4441 (TTY 711) Monday through Friday from 7:30 a.m. to 6 p.m. Central time.

Log in to get started today!

Your benefits include a wide range of prescription and many over-the-counter (OTC) medicines. We work with CarelonRx to provide these benefits.

Visit the pharmacy page to find a pharmacy near you and check if your medicine is covered.

Go to the Pharmacy page

Need help arranging transportation to a covered medical service?
Call Access2Care.
7:30 a.m. to 6 p.m., Monday through Friday

Routine reservations:

  • Require two business days (48 hours) notice.
  • Can be scheduled up to 30 days in advance.

Have this information ready when you call:

  • Your Amerigroup #. It’s on the front of your ID card.
  • Pickup and drop-off addresses.

Need information about your ride after you set it up?
Call Where’s My Ride.

Access2Care Minor Consent Form

IA Health Link members between the ages of 12 and 16 years may not ride alone unless a Minor Consent Form is on file, or the minor is emancipated or pregnant. Members should call Access2Care for a copy of the Minor Consent Form and complete it prior to their first ride. Children ages 11 and younger must ride with a parent or guardian. 

Your member handbook is your go-to guide for health services. It tells you how you can get the most from Amerigroup. Read it to find out about:

  • Your benefits
  • Special programs and services, including case management, service coordination and our Health Home program
  • Your rights and responsibilities as an Amerigroup member
  • How to choose a primary care provider
  • How to get help if your doctor’s office is closed
  • Renewing your coverage
  • Consumer choices option
  • How to reach Amerigroup Member Services if you have questions

Download your member handbook below:

The Consumer Choices Option program is for Iowans with Medicaid who are aging or have a disability. It offers you the freedom to choose service providers to help you with your unique needs.

To join, you must be getting Medicaid funding through a Home- and Community-based Services (HCBS) waiver and be referred by your case manager.