Be ready, be healthy

Get help near you. You can:

• Find help getting food, housing and more with the Local Resources page. Enter your ZIP code and find what’s available near you.
• Learn simple tips on how to prepare you and your family from Ready.gov
• Get your medication. Find a pharmacy that’s open near you.
• Find a doctor
• Health information and updates

Other health plan resources

• Behavioral health resources
  • LiveHealth Online
  • Disaster Distress Helpline
    Call to talk with a professional about emotional distress.
    1-800-985-5990
    Text “TalkWithUs” to 66746.
  • National Suicide Prevention Lifeline
    1-800-273-8255 (TTY 1-800-799-4889)
• Get your member ID card. It has important phone numbers to get in touch with us and information your doctor needs.
• Learn more about ways to get care 24 hours a day, 7 days a week
• Learn more about renewing your health plan benefits

Help from case managers

Case managers can help you get the items you need like durable medical equipment. We can get you ready by finding another treatment site before or after an event, such as a dialysis center or new pediatric specialists.

Call 515-327-7012, ext. 106-122-3315 (TTY 711) to speak with a case manager.

Need to evacuate?

Things to have handy if you need to leave in a hurry:

A list of your prescriptions

Filled prescription medicines

Over-the-counter medicines like pain reliever, antacids, vitamins and more

Glasses and contact lens solution

Baby formula, bottles, diapers, wipes, diaper rash cream

Feminine supplies

Personal hygiene items

Pet food, bowls and any medications

We also recommend storing these numbers in your phone:

Your primary care provider (PCP)

Any specialists you see

Your pharmacy — You can also store a list of your medications under this number for quick reference.

Your veterinarian’s office — Get in touch quickly if your pet gets sick or injured, or if you’re separated from your furry loved one.

Get help after a natural disaster or emergency

The national resources below are available so you can apply for help, get back in your home and get back to your life.

• Contact
  • Iowa Department of Human Services Disaster Assistance Programs
  • American Red Cross
  • FEMA
• Replace important documents like:
  • Birth and death certificates
  • Driver’s license, ID cards and vehicle titles
  • Social Security cards
  • Green cards/permanent resident cards
  • Passport
  • Tax returns
• Drinking water and other safety information
• 2019 Iowa Floods