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Contact Us

Have a question?

Contact Member Services

You can live chat with a rep Monday through Friday from 7:30 a.m. to 6 p.m. Central time, or send us a secure message anytime of day. Log in to your secure account to get started. You can also call 1-800-600-4441 (TTY 711) Monday through Friday from 7:30 a.m. to 6 p.m. Central time.

Our Member Services reps are here to help with things like:

•    PCP changes
•    ID cards
•    Member handbooks
•    Understanding your benefits
•    Finding a provider near you
•    No-cost translation services

Amerigroup Member Services

TTY 711

Need to write us?

Amerigroup Iowa
P.O. Box 71099
Clive, IA 50325

Need help with enrollment or renewal?


Call Iowa Medicaid Member Services:

Coverage renewal:

Call the Iowa Department of Human Services Customer Service Center:
1-877-347-5678 or 

Find a DHS office using the DHS Office Map at http://dhs.iowa.gov/dhs_office_locator.

Need to speak with a nurse?

24-hour Nurse HelpLine

Spanish: 1-866-864-2545
TTY 711

Fast, free medical advice from a nurse or doctor, day or night, even on holidays, in more than 170 languages.