Have a question?
Contact Member Services
You can live chat with a rep Monday through Friday from 7:30 a.m. to 6 p.m. Central time, or send us a secure message anytime of day. Log in to your secure account to get started. You can also call 1-800-600-4441 (TTY 711) Monday through Friday from 7:30 a.m. to 6 p.m. Central time.
Our Member Services reps are here to help with things like:• PCP changes
• ID cards
• Member handbooks
• Understanding your benefits
• Finding a provider near you
• No-cost translation services
Amerigroup Member Services
Need to write us?
P.O. Box 71099
Clive, IA 50325
Need help with enrollment or renewal?
Call Iowa Medicaid Member Services:
Call the Iowa Department of Human Services Customer Service Center:
Find a DHS office using the DHS Office Map at http://dhs.iowa.gov/dhs_office_locator.
Need to speak with a nurse?
24-hour Nurse HelpLine
Fast, free medical advice from a nurse or doctor, day or night, even on holidays, in more than 170 languages.