Member Materials

Helping you get the information you need about your health care

We want you to have easy access to all of the documents you need to manage your health care.

New to Amerigroup?

As a new member, we know you have questions. We also know you’re short on time! Learn the basics about your health plan in these videos.

Go to videos

Member Handbooks

Your member handbook is your go-to-guide for health services. Read it to find out about:

• How to use your benefits
• How to choose a primary care provider
• How to get help if your doctor’s office is closed
• How to reach Amerigroup Member Services if you have questions
• Your rights and responsibilities as an Amerigroup member

• Member Handbook
• Benefit Update – English
• Benefit Update – Spanish

Member Forms

• Member Authorization Form - Medical
• Member Authorization Form - Medical (Spanish)

Appeals and Grievances

Learn how to file an appeal or grievance:

• Appeal & Grievance Rights - English
• Appeal & Grievance Rights - Spanish