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Manage your condition

DMCCU stands for Disease Management Centralized Care Unit (DMCCU). The Amerigroup DMCCU program gives you a choice and a voice in how to care for your health. DMCCU case managers are licensed nurses or social workers. With their help, you will learn to better manage your condition and improve your quality of life.

Disease Management Monthly Highlight


Diabetes happens when your body’s blood sugar levels are consistently higher than normal. Over time, diabetes can cause damage to your eyes, kidneys, nerves and heart. It’s important to check with your doctor if you have the following symptoms, even if they’re mild:

  • Increased thirst
  • Increased hunger
  • Feeling tired
  • Frequent peeing
  • Blurred vision
  • Sores or infections that heal slowly or won’t go away
  • Unexplained weight loss
  • Tingling, pain or numbness in hands, legs and feet

With proper treatment and healthy habits, the millions of Americans living with diabetes can lead normal, active lives. If you think you might have diabetes, call your primary care provider (PCP) today.

DMCCU case managers work with you by phone to create health goals and develop a plan to reach them. They educate you about your condition and help you take more control of your care.

  • One-on-one help with depression, schizophrenia, bipolar disorder or substance use disorder
  • Treatment from a licensed mental health caregiver
  • Specialist referrals, if needed
  • Information about resources in your area
  • Phone calls to you and your doctors to track your progress

Amerigroup Community Care covers health care and support services based on your heart condition. Some are coronary artery disease (CAD), hypertension and congestive heart failure (CHF). Services include:

  • Heart health education materials and one-on-one support with a nurse
  • Medical equipment you need, such as a scale, to help you manage your health
  • A home health nurse when needed for diet help and for guidance on when and where to go for care
  • Details about heart education programs in your area
  • Phone calls to you and your doctors to track your progress

We have a care management program. If you have diabetes, a case manager can work with you by phone. They will help you set goals and create a care plan. You will learn to take small steps toward better health. Get past the things that may be getting in your way. Your case manager can help you:

  • Set up a doctor’s appointment
  • Identify health goals and create a care plan
  • Obtain and use a glucometer
  • Find information about diabetes education programs in your area
  • Arrange for transportation or other special needs
  • Learn about diabetes

Amerigroup has a care management program for HIV/AIDS. This program will help you better understand and manage your HIV/AIDS. We can assist you to set health goals and create a care plan that fits your lifestyle. You do not have to join the program. You are enrolled as a member of Amerigroup.

Amerigroup covers health care and support services based on your lung condition. Lung conditions include asthma and chronic obstructive pulmonary disease (COPD). Services include:

How to participate

Call 1-888-830-4300 (TTY 711) toll free.

You will be asked some questions about your health to help get you started. You can also enroll online in one of our programs by emailing us your request at dmself-referral@amerigroup.com. Just include your full name, Amerigroup member ID number, date of birth, address, phone number and the condition or conditions for which you would like case management services.

Useful phone numbers:

For routine health questions: call your primary care provider

In an emergency call 911

Call your case manager

8:30 a.m. to 5:30 p.m. local time, Monday through Friday toll free at 1-888-830-4300 (Deaf or hard of hearing dial 711) leave a private message for your case manager 24 hours a day.

After hours

For help anytime: call the 24-hour Nurse HelpLine 24-hour, 7 days per week
Call toll free 1-800-600-4441 (TTY 711).