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Enrollment & Sales

1.877.470.4131
711 (TTY)
8:00 AM - 10:00 PM EST
7 days a week


Member Services

For general questions about your plan, questions about the coverage determination or redetermination process or the status of a request, please call:
1.866.805.4589 • 711 (TTY)
8 a.m. to 8 p.m. seven days a week (except Thanksgiving and Christmas) from October 1 through February 14 and Monday to Friday (except holidays) from February 15 through September 30.

Amerigroup
P.O. Box 62947
Virginia Beach, VA 23466-2947

Member Service for Special Needs Plans

HMO/SNP Medicare Advantage plans
New Jersey - 1.844.765.5160
Tennessee - 1.877.411.0929
Texas - 1.844.765.5165
Washington - 1.844.812.2275

HMO POS/CSNP Medicare Advantage plans
New Jersey - 1.844.887.6350
Texas - 1.877.269.5660

Pharmacy Department

1.800.454.3730
24 hours
7 days a week


Disease Management Centralized
Care Unit (DMCCU)

1.888.830.4300
8:30 AM - 5:30 PM EST
Monday - Friday