Amerigroup is proud to serve NJ FamilyCare members in New Jersey. We’ll help arrange for you and your family to get the covered benefits you need to stay healthy.
What you get with Amerigroup
Visits to the doctor
Your benefits include:
- Primary care provider (PCP) visits
- Immunizations and wellness visits
- Specialist visits
- Hospital care
- Urgent care
- Emergency care
- Lab and X-ray services
- Pregnancy services
- Family planning services
- Physical, occupational and rehabilitative therapies
- Speech and hearing services
- Behavioral health care (mental and substance abuse services)
- Smoking cessation services
- Home health care services
- Hospice services
- Disease management for asthma, diabetes and more
See your member handbook for a full list of covered benefits.
Referrals and preapprovals
A referral and/or preapproval may be needed for certain services. Visit our Referrals and preapprovals page to learn more.
Your health and well‐being are important to us. That’s why you need to select a primary care provider (PCP) for your main health care needs. Your PCP can be a doctor, nurse practitioner or physician assistant. For special care, your PCP can also refer you to specialists, hospitals and other facilities. Amerigroup has many doctors for you to choose from as your PCP. To find and choose a plan doctor in your area, use our Find a Doctor search tool.Find a Doctor
Childbirth education prepares expectant mothers and their partner for the last stages of pregnancy. They cover topics like:
- What to expect during labor, delivery, and after the baby arrives.
- Breathing and delivery relaxation methods.
- Anesthesia and medicine use.
- How to change your newborn’s diaper.
We recommend you take these classes during the last two months of your pregnancy.
Your provider is responsible for billing Amerigroup directly for each class you take. Please do not pay for these services out of pocket because they are a covered benefit. Amerigroup will reimburse providers directly for childbirth classes. The childbirth educator can call us to join the Amerigroup network.
We believe that good dental care is important to your overall health. Your dental benefits include:
- Dental exams
- Teeth cleaning
- Dentures (removable or partial)
Your dental benefits are provided through LIBERTY Dental. To find or change your dentist, call LIBERTY Dental at 1-833-276-0848 or visit their website.
Go to LIBERTY Dental
Many LIBERTY dentists are in the NJ Smiles program, treating children ages 6 and under. You can choose your child’s dentist on the NJ Smiles Provider Directory.
Your routine vision benefits include eye exams and prescription lenses and frames, when medically needed.
Your vision benefits are managed through Superior Vision. To find a vision provider, call Superior Vision at 1-800-735-2258 or visit their website.
Your benefits include a wide range of prescription and many over-the-counter (OTC) drugs. We work with IngenioRx to provide these benefits.
Visit the pharmacy page to find a pharmacy near you and check if your medicine is covered.
Healthy Rewards is program that pays you for taking control of your health. Members can earn rewards for completing healthy activities, like:
- Prenatal and postpartum visits for pregnant members.
- Screenings for diabetes management and lead.
Log in to the Benefit Reward Hub to redeem your Healthy Rewards. You can also call the Healthy Rewards Customer Service Line at 1-888-990-8681 (TTY 711) Monday through Friday from 9 a.m. to 8 p.m. Eastern time.Redeem Healthy Rewards
A premium is a monthly payment you pay to get health care benefits. Most NJ FamilyCare D members make these payments. The State’s Health Benefits Coordinator tells you if you have to pay.
This payment will go toward your family cost-share. Your family cost-share is based on your total family income. If you have a monthly premium, be sure to make your payment so you keep your benefits.
Copays are a set dollar amount you pay for a covered service, like going to the doctor or getting a prescription filled.
Only certain NJ FamilyCare C and D members have copays. The amount of the copay is listed on your member ID card. Copays are usually $5-10 per visit or prescription.
When NJ FamilyCare C and D members reach their family cost‐share limit, they will no longer have a copay for more services.
Alaskan Natives and Native American Indians under the age of 19 don’t have premium payments or copays.
Eligible NJ FamilyCaremembers can receive a free cellphone and service through SafeLink Wireless, the federal Lifeline program. It includes:
- A smartphone with monthly data, minutes, and texts — or, if you already have a phone, Safelink will provide you with a free SIM card.
- An extra 100 minutes during your birth month, just for being an Amerigroup member.
- Unlimited, free calls to Amerigroup Member Services and case managers, even if you run out of minutes.
- No bills.
You can enroll in one of the following ways:
- Visit SafeLink.com to apply online.
- Print and fill out the application, and mail it back.
- Call SafeLink at 877-631-2550 (TTY 711).
Your member resources
We want you to understand your benefits and receive the best possible care. Here are some resources to help.
Additional benefit information can be found in your member handbook.Member Services
If you have any questions, call Member Services at 1-800-600-4441 (TTY 711). Our team is available Monday through Friday from 8 a.m. to 6 p.m. You can also log in to your account to send us a message at any time.
24-hour Nurse HelpLine
Whether it’s 3 a.m. or a Sunday afternoon, health issues come up. That’s why you can always call our
24-hour Nurse HelpLine and speak directly to a nurse.
Call 1-800-600-4441 (TTY 711) anytime, day or night, even on weekends and holidays.