Welcome to Amerigroup Community Care! We're happy you’re here.
As a new member, we know you have questions, and we want you to get the most out of your benefits. Here are some tips to help you get started with your new health plan.
1. Look for your member ID card
You should have received your Amerigroup member ID card in the mail. You’ll use it to go to the doctor, get prescriptions and in case of an emergency. If it’s been more than two weeks since you enrolled and you didn’t get your card, give us a call at 1-800-600-4441 (TTY 711).
2. Create your online account
To access the secure member area of our website, you’ll need to create your account. This will allow you to:
- Change your PCP.
- View your member ID card.
- Send a private message to Member Services.
- Manage your prescriptions.
It’s quick and easy to create your account! You’ll just need your member ID number (shown on your ID card), your birth date and your ZIP code.
Create your accountHave a smartphone? Download our free app!
With the Sydney Health mobile app, you can pull up your member ID card to make doctor office check-ins and filling prescriptions easier. You can also find a doctor or hospital close by and get directions.
3. Make an appointment with your PCP
Your main doctor is called a primary care provider, or PCP. Your PCP is listed on your ID card and in your online account. Call to make an appointment with your PCP as soon as you can. Getting a checkup now will help your PCP learn about your medical history before any health issues occur.
Need help making your appointment?
We’re here for you! Call Member Services at 1-800-600-4441 (TTY 711), Monday through Friday from 8 a.m. to 6 p.m. Eastern time.
Need to change your PCP?
You can change your PCP using your online account or by calling Member Services at 1-800-600-4441 (TTY 711).
4. Learn more about your benefits
We want you to understand your benefits and receive the best possible care. Learn what you get with Amerigroup on your plan benefits page, including many extras just for being our member! You can also read your member handbook for details about your benefits.
View your benefitsNote: You need to renew your benefits each year. You’ll get a notice in the mail when it’s time to renew. If you move, make sure you give the State your new address. Call NJ FamilyCare at 1-800-701-0710 (TTY 1-800-701-0720).
