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Contact Us

Have a question about your benefits?

Call Member Services at 1-800-600-4441 (TTY 711)

Our Member Services reps are here to help. You can call about things like:

  • PCP changes
  • ID cards
  • Member handbooks
  • Understanding your benefits
  • Finding a provider near you
  • Free translation services

Representatives are available Monday through Friday from 8 a.m. to 6 p.m. Eastern time.

Want to talk with a nurse?

Call our 24-hour Nurse HelpLine at 1-800-600-4441 (TTY 711)

Get fast, free medical advice from a nurse or doctor anytime, day or night. If you need help in another language, we offer free translation services.

Send us a secure message

If you’re already a member, log in to your account to send us a message.

Send us a message

Want to talk to someone in person?

Visit our Community Care Resource Center located at 236 Main St., Paterson, NJ 07505. We’re open Monday through Friday from 9 a.m. to 5 p.m. Eastern time.

We can help you:

  • Find out if you are eligible for NJ FamilyCare
  • Learn about what is covered
  • Get answers to your questions
  • Learn how to renew your benefits

Amerigroup Community Relations Specialists are available at 1-877-453-4080 (TTY 711) Monday through Friday from 9 a.m. to 5 p.m. Eastern time.