Contact Us

Contact Member Services
You can chat with a live person  Monday through Friday from 7:30 a.m. to 6 p.m. Central time, or send a secure message  any time of day. Log in to your secure account to get started.

You can also call 1-800-600-4441 (TTY 711) Monday through Friday from 7:30 a.m. to 6 p.m. Central time.

Our Member Services reps are here to help with things like:

• PCP changes

• ID cards

• Member handbooks

• Understanding your benefits

• Finding a provider near you

• No-cost translation services

Representatives are available Monday through Friday from 8 a.m. to 6 p.m. Eastern time.

Want to talk with a nurse?

Call our 24-hour Nurse HelpLine at 1-800-600-4441 (TTY 711)

Get fast, free medical advice from a nurse or doctor anytime, day or night. If you need help in another language, we offer free translation services.

Send us a secure message

If you’re already a member, log in to your account to send us a message.