Contact Member Services
You can chat with a live person Monday through Friday from 7:30 a.m. to 6 p.m. Central time, or send a secure message any time of day. Log in to your secure account to get started.
You can also call 1-800-600-4441 (TTY 711) Monday through Friday from 7:30 a.m. to 6 p.m. Central time.
Our Member Services reps are here to help with things like:
Understanding your benefits
Finding a provider near you
No-cost translation services
Representatives are available Monday through Friday from 8 a.m. to 6 p.m. Eastern time.
Want to talk with a nurse?
Call our 24-hour Nurse HelpLine at 1-800-600-4441 (TTY 711)
Get fast, free medical advice from a nurse or doctor anytime, day or night. If you need help in another language, we offer free translation services.
Send us a secure message
If you’re already a member, log in to your account to send us a message.
Want to talk to someone in person?
Visit our Community Care Resource Center located at 236 Main St., Paterson, NJ 07505. We’re open Monday through Friday from 9 a.m. to 5 p.m. Eastern time.
We can help you:
- Find out if you are eligible for NJ FamilyCare
- Learn about what is covered
- Get answers to your questions
- Learn how to renew your benefits
Amerigroup Community Relations Specialists are available at 1-877-453-4080 (TTY 711) Monday through Friday from 9 a.m. to 5 p.m. Eastern time.
Need help with enrollment?
Call NJ Family Care at 1-800-701-0710 (TTY 1-800-701-0720)