Have a question about your benefits?
Call Member Services at 1-800-600-4441 (TTY 711)
Our Member Services reps are here to help. You can call about things like:
- PCP changes
- ID cards
- Member handbooks
- Understanding your benefits
- Finding a provider near you
- Free translation services
Representatives are available Monday through Friday from 8 a.m. to 6 p.m. Eastern time.
Want to talk with a nurse?
Call our 24-hour Nurse HelpLine at 1-800-600-4441 (TTY 711)
Get fast, free medical advice from a nurse or doctor anytime, day or night. If you need help in another language, we offer free translation services.
Send us a secure message
If you’re already a member, log in to your account to send us a message.
Need help with enrollment?
Call NJ Family Care at 1-800-701-0710 (TTY 1-800-701-0720)