1915(c) home - and community-based services (HCBS) waivers

1915(c) waivers are currently closed for new enrollment.

The 1915(c) waivers program helps individuals with intellectual disabilities (ID) live in their own homes or community, for as long as possible. As a member of this program, you’ll receive benefits for physical health, behavioral health, and long-term service and supports (LTSS) that help you:

Increase your independence
Find a job
Be more involved in your community

These services are called Home and Community Based Services (HCBS). There are three types of 1915(c) HCBS waivers:

If you think you need long-term services and supports or have questions, call Amerigroup Member Services at 866-840-4991 (TRS 711). You can also read your member handbook below for details about your 1915(c) waiver program benefits.

Member resources

Member handbook

Your member handbook is your go-to-guide for health services. Read it to find out about:

How to use your benefits
How to choose a primary care provider
How to get help if your doctor’s office is closed
How to reach Amerigroup Member Services if you have questions
Your rights and responsibilities as an Amerigroup member

Need a handbook mailed to you?
Call Member Services at 800-600-4441 (TTY 711).

Beneficiary Support System

If you need help or have a concern, you can:

Call your care coordinator, support coordinator, or Member Services at 866-840-4991 (TRS 711).
Call TennCare Connect at 855-259-0701.
Contact Disability Rights Tennessee at:
Toll-free number: 888-723-8193
Local number: 615-873-4108
Email: benefitshelp@disabilityrightstn.org
Website: https://www.ltsshelptn.org/