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Employment and Community First CHOICES

Employment and Community First CHOICES is for people of all ages who have an intellectual or developmental disability (I/DD). This includes people who have significant disabilities.

Services help people with I/DD gain as much independence as possible. People are supported to live with their family or in the community, not in an institution. Residential services are available for adults with I/DD who do not live with family but need supports where they live.

Employment and Community First CHOICES can help the person with I/DD explore the possibility of working. Services can also help people learn skills for work, find a job, and keep a job. This could be a part-time job, a full-time job or self-employment. Working helps people earn money, learn new skills, meet new people, and play an important role in their communities. Work can also help people stay healthy and build self-confidence.

Other services help people learn and do things at home and in the community that help people achieve their goals. If a person lives at home with their family, the services help the family support the person to become as independent as possible. Services also help people get actively involved in their communities and include peer supports for the person and for their family.

To see if you qualify, fill out TennCare’s online form.

Need help with the form? You can call us at 1-866-840-4991 (TTY 711). We will help see if you qualify for Employment and Community First CHOICES.

Member resources

Member handbook

Your member handbook is your go-to-guide for health services. Read it to find out about:

  • How to use your benefits
  • How to choose a primary care provider
  • How to get help if your doctor’s office is closed
  • How to reach Amerigroup Member Services if you have questions
  • Your rights and responsibilities as an Amerigroup member

Consumer Direction Handbook

Find out how to direct your own care in the CHOICES program.

Need a handbook mailed to you?
Call Member Services at 1-800-600-4441 (TTY 711).

Beneficiary Support System

If you need help or have a concern, you can:

  • Call your care coordinator, support coordinator, or Member Services at 866-840-4991 (TRS 711).
  • Call TennCare Connect at 855-259-0701.
  • Contact Disability Rights Tennessee at:
    Toll-free number: 888-723-8193
    Local number: 615-873-4108
    Email: benefitshelp@disabilityrightstn.org
    Website: https://www.ltsshelptn.org/

Systems of Support (SOS) Behavioral Health Video

This video tells about services and supports for families and caregivers of members with I/DD.