TennCare is the state of Tennessee’s Medicaid program. It provides health care to low-income pregnant women, children, older adults and individuals who have a disability. Amerigroup is a health plan serving TennCare members in the state of Tennessee.
For some types of care, you may have to pay part of the cost. This is called a copay. Not everyone has a copay. Your Amerigroup card will tell you if you have a copay and what it is. Learn more about copays on the TennCare website.
To keep your benefits, you need to renew every 12 months. If you don’t renew on time, you could lose your benefits. Learn more.
Here are some of the benefits you get with Amerigroup as your TennCare health plan.
Find a doctor
|24-hour Nurse HelpLine||
24-hour telephone help from a registered nurse.
Checkups and health care services for babies, children, teens and young adults under age 21; including:
One checkup and cleaning every six months through DentaQuest for children under age 21. Adult dental services for pregnant and postpartum members ages 21 and older.
TennCare now offers dental benefits to TennCare Medicaid adult members 21 and older:
For information on your dental benefits, visit TN.gov/TennCare/members-applicants/dental-services. Or call 855-259-0701 (TTY 711).TennCare Dental Health Guide
Find a dentist
Vision care services through EyeQuest for children under age 21, including eyeglass lenses and frames as medically necessary. Plus, if glasses are broken or lost, Amerigroup will replace them.
Find an eye doctor
Pharmacy benefits through OptumRx. Your ID card will tell you if you have pharmacy benefits. OptumRx will send you a separate pharmacy card.
Find a pharmacy
|Rides to appointments||
No cost rides to your health care visits if you don’t have a way to get to there
Request a ride
|Behavioral health care||
Help for you or a family member with problems like depression, anxiety, family issues, and alcohol or drug-related problems. This includes:
Healthy Rewards is a no-cost, optional program for Amerigroup members. The program encourages you to get the care you need to create a healthy lifestyle and then rewards you with gift cards to popular retailers such as Amazon, Kohl’s, Lowes, and Subway.
Enroll and earn rewards
To see what you’re eligible to earn, enroll in Healthy Rewards. Follow these three steps:
If you need help setting up your Amerigroup online account, you can call Member Services at 800-600-4441 (TRS 711).
|Your healthiest pregnancy||
Steps to follow when you find out you're pregnant
Here are a few tips to help you and your baby stay strong and healthy.
Healthy Rewards for pregnant members
You may be able to earn rewards for completing your prenatal and postpartum visits. To find out what you’re eligible to earn, enroll in Healthy Rewards through your Amerigroup account and then visit the Benefit Reward Hub. You also can call Healthy Rewards at 888-990-8681 (TRS 711) Monday through Friday from 8 a.m. to 7 p.m. Central time. Healthy Rewards is provided at no cost to you.
You also can enroll in the My Advocate program. My Advocate delivers prenatal, postpartum, and well-child health education by phone, web, and mobile app. Visit myadvocatehelps.com to enroll.
As an Amerigroup member, you will receive information about prenatal care, pregnancy benefits, and incentive programs. To request a Pregnancy and Beyond Resource Guide, call 800-600-4441 (TRS 711).
Here are some resources you can use throughout your pregnancy:
Health A to Z (Healthwise)
You may be eligible for Tennessee Women, Infants, and Children (WIC) benefits. To learn more, visit the WIC website here.
|Caring for your new baby||
The care your baby receives from their pediatrician is the best way to keep them healthy. We offer many resources to help you learn how to care for your newborn.
Health A to Z (Healthwise)
As a new mother, it’s important for you to receive the support and healthcare you need. Caring for yourself and using the resources available to you will help you to provide the best care for your newborn.
You may be eligible for Tennessee Women, Infants, and Children (WIC) benefits. To learn more, you can call 800-342-5942 or visit the WIC website here.
Breastfeeding can be a challenge for some new moms. There are resources available to help. Visit La Leche League International at llli.org for breastfeeding support. You also can call the La Leche League Breastfeeding Helpline at 877-452-5324. If you have questions about breastfeeding and medications, you can visit infantrisk.com or call 806-352-2519.
If you think you may be suffering from postpartum depression, we want to support you. Your doctor can help to put you on a pathway to recovery and you can contact Postpartum Support International (PSI) at 800-944-4PPD (4773) or postpartum.net. To learn more about postpartum depression, visit healthwise.net.
- Member Handbook - English
- Member Handbook - Spanish
- Member Handbook Update - English
- Member Handbook Update - Spanish
- Member Handbook Update - Arabic
Your member handbook is your go-to-guide for health services. Read it to find out about:
- How to use your benefits
- How to choose a primary care provider
- How to get help if your doctor’s office is closed
- How to reach Amerigroup Member Services if you have questions
- Your rights and responsibilities as an Amerigroup member
Need a handbook mailed to you?
Call Member Services at 1-800-600-4441 (TTY 711).