[Skip to Content]

TennCare

TennCare is the state of Tennessee’s Medicaid program. It provides health care to low-income pregnant women, children, older adults and individuals who have a disability. Amerigroup is a health plan serving TennCare members in the state of Tennessee. 

For some types of care, you may have to pay part of the cost. This is called a copay. Not everyone has a copay. Your Amerigroup card will tell you if you have a copay and what it is. Learn more about copays on the TennCare website.

To keep your benefits, you need to renew every 12 months. If you don’t renew on time, you could lose your benefits. Learn more.

Here are some of the benefits you get with Amerigroup as your TennCare health plan.

Benefit You get:
Medical care
  • Visits with a primary care provider (PCP) you choose
  • Visits to specialist providers (with a referral from your PCP)
  • Emergency care
  • Preventive care
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Lab and x-ray services
  • Medical supplies
  • Home health services
Find a doctor
24-hour Nurse HelpLine

24-hour telephone help from a registered nurse. 
Call 1-866-864-2544 (TRS 711).
To talk to a Spanish-speaking nurse call, 1-866-864-2545 (TRS 711)

TennCare Kids

Checkups and health care services for babies, children, teens and young adults under age 21; including:

  • Medical
  • Dental
  • Speech
  • Hearing
  • Vision
  • Behavioral health
Learn more
Dental care

Checkup and cleaning every 6 months through DentaQuest for children under age 21

Find a dentist
Vision care

Vision care services through EyeQuest for children under age 21, including eyeglass lenses and frames as medically necessary. Plus, if glasses are broken or lost, Amerigroup will replace them.

Find an eye doctor
Prescription medicines

Pharmacy benefits through OptumRx. Your ID card will tell you if you have pharmacy benefits. OptumRx will send you a separate pharmacy card.

Find a pharmacy
Rides to appointments

No cost rides to your health care visits if you don’t have a way to get to there

Request a ride
Behavioral health care

Help for you or a family member with problems like depression, anxiety, family issues, and alcohol or drug-related problems. This includes:

  • Crisis services (mental health, alcohol and drug-related problems)
  • Inpatient and outpatient substance use disorder benefits
  • Outpatient behavioral health services (mental health, alcohol and drug-related problems)
  • Intensive community-based treatment
  • Psychiatric inpatient facility services, rehabilitation services and residential treatment
  • We also provide members with access to our CommonGround Recovery Library. Free resources and tools to help you start the recovery and healing process.
Healthy Rewards

Healthy Rewards is a no-cost, optional program for eligible members enrolled in our health plan. The program encourages you to get the care you need to create a healthy lifestyle.

You can redeem these Healthy Rewards through the Benefit Reward Hub.

  • $20 for high blood pressure medication refills
  • $20 for antidepressant medication management
  • $40 for ADHD medication management
  • $50 for breast cancer screenings
  • $20 for adult wellness visits
  • $50 for childhood wellness visits
  • $25 for getting your child’s immunizations (shots) on time
  • $25 for getting your adolescent’s immunizations (shots) on time
  • $50 for a diabetic retinal eye exam
  • $10 for a diabetic A1c screening
  • $25 for pregnant members who go to a prenatal visit in their first trimester or within 42 days of enrollment
  • $50 for new moms who go to their postpartum visit 7-84 days after delivery
  • $5 for a diabetes management quiz

Requesting benefits

Log in to the Benefit Reward Hub to redeem your Healthy Rewards. You can also call the Healthy Rewards Customer Service Line at 888-990-8681 Monday through Friday from 9 a.m. to 8 p.m. Eastern time.

Redeem healthy rewards
 

Member resources

Member handbook

Your member handbook is your go-to-guide for health services. Read it to find out about:

  • How to use your benefits
  • How to choose a primary care provider
  • How to get help if your doctor’s office is closed
  • How to reach Amerigroup Member Services if you have questions
  • Your rights and responsibilities as an Amerigroup member

Need a handbook mailed to you?

Call Member Services at 1-800-600-4441 (TTY 711).