TennCare

TennCare is the state of Tennessee’s Medicaid program. It provides health care to low-income pregnant women, children, older adults and individuals who have a disability. Amerigroup is a health plan serving TennCare members in the state of Tennessee.

For some types of care, you may have to pay part of the cost. This is called a copay. Not everyone has a copay. Your Amerigroup card will tell you if you have a copay and what it is. Learn more about copays on the TennCare website.

To keep your benefits, you need to renew every 12 months. If you don’t renew on time, you could lose your benefits. Learn more.

Here are some of the benefits you get with Amerigroup as your TennCare health plan.

Benefit	You get:
Medical care	Visits with a primary care provider (PCP) you choose Visits to specialist providers (with a referral from your PCP) Emergency care Preventive care Physical therapy Occupational therapy Speech therapy Lab and x-ray services Medical supplies Home health services Find a doctor
24-hour Nurse HelpLine	24-hour telephone help from a registered nurse. Call 1-866-864-2544 (TRS 711). To talk to a Spanish-speaking nurse call, 1-866-864-2545 (TRS 711)
TennCare Kids	Checkups and health care services for babies, children, teens and young adults under age 21; including: Medical Dental Speech Hearing Vision Behavioral health Learn more
Dental care	Checkup and cleaning every 6 months through DentaQuest for children under age 21 Find a dentist
Vision care	Vision care services through EyeQuest for children under age 21, including eyeglass lenses and frames as medically necessary. Plus, if glasses are broken or lost, Amerigroup will replace them. Find an eye doctor
Prescription medicines	Pharmacy benefits through OptumRx. Your ID card will tell you if you have pharmacy benefits. OptumRx will send you a separate pharmacy card. Find a pharmacy
Rides to appointments	No cost rides to your health care visits if you don’t have a way to get to there Request a ride
Behavioral health care	Help for you or a family member with problems like depression, anxiety, family issues, and alcohol or drug-related problems. This includes: Crisis services (mental health, alcohol and drug-related problems) Inpatient and outpatient substance use disorder benefits Outpatient behavioral health services (mental health, alcohol and drug-related problems) Intensive community-based treatment Psychiatric inpatient facility services, rehabilitation services and residential treatment We also provide members with access to our CommonGround Recovery Library. Free resources and tools to help you start the recovery and healing process.
Healthy Rewards	Healthy Rewards is a no-cost, optional program for eligible members enrolled in our health plan. The program encourages you to get the care you need to create a healthy lifestyle. You can redeem these Healthy Rewards through the Benefit Reward Hub. $20 for high blood pressure medication refills $20 for antidepressant medication management $40 for ADHD medication management $50 for breast cancer screenings $20 for adult wellness visits $50 for childhood wellness visits $25 for getting your child’s immunizations (shots) on time $25 for getting your adolescent’s immunizations (shots) on time $50 for a diabetic retinal eye exam $10 for a diabetic A1c screening $25 for pregnant members who go to a prenatal visit in their first trimester or within 42 days of enrollment $50 for new moms who go to their postpartum visit 7-84 days after delivery $5 for a diabetes management quiz Requesting benefits Log in to the Benefit Reward Hub to redeem your Healthy Rewards. You can also call the Healthy Rewards Customer Service Line at 888-990-8681 Monday through Friday from 9 a.m. to 8 p.m. Eastern time. Redeem healthy rewards