TennCare

TennCare is the state of Tennessee’s Medicaid program. It provides health care to low-income pregnant women, children, older adults and individuals who have a disability. Amerigroup is a health plan serving TennCare members in the state of Tennessee.

For some types of care, you may have to pay part of the cost. This is called a copay. Not everyone has a copay. Your Amerigroup card will tell you if you have a copay and what it is. Learn more about copays on the TennCare website.

To keep your benefits, you need to renew every 12 months. If you don’t renew on time, you could lose your benefits. Learn more.

Here are some of the benefits you get with Amerigroup as your TennCare health plan.

Benefit	You get:
Medical care	Visits with a primary care provider (PCP) you choose Visits to specialist providers (with a referral from your PCP) Emergency care Preventive care Physical therapy Occupational therapy Speech therapy Lab and x-ray services Medical supplies Home health services Find a doctor
24-hour Nurse HelpLine	24-hour telephone help from a registered nurse. Call 1-866-864-2544 (TRS 711). To talk to a Spanish-speaking nurse call, 1-866-864-2545 (TRS 711)
TennCare Kids	Checkups and health care services for babies, children, teens and young adults under age 21; including: Medical Dental Speech Hearing Vision Behavioral health Learn more
Dental care	One checkup and cleaning every six months through DentaQuest for children under age 21. Adult dental services for pregnant and postpartum members ages 21 and older. TennCare now offers dental benefits to TennCare Medicaid adult members 21 and older: Two annual dental cleanings X-rays once a year For information on your dental benefits, visit TN.gov/TennCare/members-applicants/dental-services. Or call 855-259-0701 (TTY 711). TennCare Dental Health Guide Find a dentist
Vision care	Vision care services through EyeQuest for children under age 21, including eyeglass lenses and frames as medically necessary. Plus, if glasses are broken or lost, Amerigroup will replace them. Find an eye doctor
Prescription medicines	Pharmacy benefits through OptumRx. Your ID card will tell you if you have pharmacy benefits. OptumRx will send you a separate pharmacy card. Find a pharmacy
Rides to appointments	No cost rides to your health care visits if you don’t have a way to get to there Request a ride
Behavioral health care	Help for you or a family member with problems like depression, anxiety, family issues, and alcohol or drug-related problems. This includes: Crisis services (mental health, alcohol and drug-related problems) Inpatient and outpatient substance use disorder benefits Outpatient behavioral health services (mental health, alcohol and drug-related problems) Intensive community-based treatment Psychiatric inpatient facility services, rehabilitation services and residential treatment We also provide members with access to our CommonGround Recovery Library. Free resources and tools to help you start the recovery and healing process.
Healthy Rewards	Healthy Rewards is a no-cost, optional program for Amerigroup members. The program encourages you to get the care you need to create a healthy lifestyle and then rewards you with gift cards to popular retailers such as Amazon, Kohl’s, Lowes, and Subway. You may be eligible to earn rewards for some of the activities below: Up to $20 for high blood pressure medication refills Up to $20 for antidepressant medication refills $50 for breast cancer screenings $25 for cervical cancer screenings $20 for adult wellness visits $50 for childhood wellness visits $25 for getting your baby’s immunizations (shots) on time $50 for getting your adolescent’s HPV immunizations (shots) on time $50 for a diabetic retinal eye exam $10 for a diabetic A1c screening $25 for pregnant members who go to a prenatal visit in their first trimester or within 42 days of enrollment $50 for new moms who go to their postpartum visit 7-84 days after delivery $5 for a diabetes management quiz Enroll and earn rewards To see what you’re eligible to earn, enroll in Healthy Rewards. Follow these three steps: Create or log in to your Amerigroup online account. To create an account, you’ll need your member ID number (shown on your Amerigroup ID card), your birth date, and your ZIP code. If you need help setting up your Amerigroup online account, call Member Services at 800-600-4441 (TRS 711). Visit the Benefit Reward Hub from your Amerigroup account. You can also enroll in the program or learn more by calling Healthy Rewards at 888-990-8681 (TRS 711) Monday through Friday from 9 a.m. to 8 p.m. Eastern time. Once enrolled, remember to provide your email address and mobile phone number so you can receive updates on your rewards. If you need help setting up your Amerigroup online account, you can call Member Services at 800-600-4441 (TRS 711). Access Healthy Rewards
Your healthiest pregnancy	Steps to follow when you find out you're pregnant Here are a few tips to help you and your baby stay strong and healthy. Schedule a visit with your OB-GYN. Prenatal care is important for you and your baby. Your OB-GYN will ask about your overall health, complete a physical exam, and provide a due date for your baby. To find an OB-GYN, use the Find a Doctor Take care of you. Stay healthy by eating right, staying active, and avoiding tobacco and alcohol. Tell TennCare you’re pregnant to access dental benefits. You can update your online TennCare Connect account or call 855-259-0701. Complete an obstetrics health screener. This helps us get you the care and support you need during your pregnancy. To complete it, call Member Services. Connect with an OB case manager. Receive one-on-one support before and after you deliver. Call Member Services to learn more about our Taking Care of Baby and Me® program. Healthy Rewards for pregnant members You may be able to earn rewards for completing your prenatal and postpartum visits. To find out what you’re eligible to earn, enroll in Healthy Rewards through your Amerigroup account and then visit the Benefit Reward Hub. You also can call Healthy Rewards at 888-990-8681 (TRS 711) Monday through Friday from 8 a.m. to 7 p.m. Central time. Healthy Rewards is provided at no cost to you. If you need help setting up your Amerigroup online account, you can call Member Services at 800-600-4441 (TRS 711). My Advocate® You also can enroll in the My Advocate program. My Advocate delivers prenatal, postpartum, and well-child health education by phone, web, and mobile app. Visit myadvocatehelps.com to enroll. Pregnancy education As an Amerigroup member, you will receive information about prenatal care, pregnancy benefits, and incentive programs. To request a Pregnancy and Beyond Resource Guide, call 800-600-4441 (TRS 711). The Pregnancy and Beyond Resource Guide includes: Taking Care of Baby and Me flyer Healthy You, Healthy Baby booklet Having a Healthy Baby brochure My Advocate flyer Zika member flyer Here are some resources you can use throughout your pregnancy: Diabetes in Pregnancy booklet – English Diabetes in Pregnancy booklet – Spanish Health A to Z (Healthwise) Alcohol or Drug Use During Pregnancy Depression During Pregnancy Drug Withdrawal in Newborns (Neonatal Abstinence Syndrome) First Trimester Exams and Tests From Embryo to Baby in 9 Months Gestational Diabetes HIV and Pregnancy Immunizations and Pregnancy Nausea or Vomiting During Pregnancy Preeclampsia Pregnancy: Dealing with Morning Sickness Pregnancy: Prenatal Exam Schedule Preterm Labor Second Trimester Exams and Tests Third Trimester Exams and Tests March of Dimes Smokefree.org National Tobacco Quit Line: 800-QUIT-NOW (800-784-8669) Substance Abuse and Mental Health Administration (SAMHSA): 800-662-HELP (800-662-4357) You may be eligible for Tennessee Women, Infants, and Children (WIC) benefits. To learn more, visit the WIC website here.
Caring for your new baby	The care your baby receives from their pediatrician is the best way to keep them healthy. We offer many resources to help you learn how to care for your newborn. Health A to Z (Healthwise) Baby’s Daily Needs: What to Expect Postpartum: First Six Weeks After Childbirth Newborn Growth and Development Breastfeeding Crib Safety Breastfeeding: How to Use a Breast Pump Child Car Seats Childhood Immunization Maternal health As a new mother, it’s important for you to receive the support and healthcare you need. Caring for yourself and using the resources available to you will help you to provide the best care for your newborn. You may be eligible for Tennessee Women, Infants, and Children (WIC) benefits. To learn more, you can call 800-342-5942 or visit the WIC website here. Breastfeeding can be a challenge for some new moms. There are resources available to help. Visit La Leche League International at llli.org for breastfeeding support. You also can call the La Leche League Breastfeeding Helpline at 877-452-5324. If you have questions about breastfeeding and medications, you can visit infantrisk.com or call 806-352-2519. If you think you may be suffering from postpartum depression, we want to support you. Your doctor can help to put you on a pathway to recovery and you can contact Postpartum Support International (PSI) at 800-944-4PPD (4773) or postpartum.net. To learn more about postpartum depression, visit healthwise.net.