Have a question?
Member ServicesEmail Member Services to ask questions.
Our Member Services reps are here to help. You can call about things like:
- PCP changes
- ID cards
- Member handbooks
- Understanding your benefits
- Finding a provider near you
- Free translation services
Representatives are available Monday through Friday from 7 a.m. to 5:30 p.m. Central time.
Our 24-hour Nurse HelpLine is available 24/7
English: 1-866-864-2544 (TTY 711) | Spanish: 1-866-864-2545 (TTY 711)
Get fast, free medical advice from a nurse or doctor 24/7, even on holidays.
If you need help in another language, we offer free translation services.
Applying, enrolling or renewing
Call TennCare at 1-855-259-0701 (TTY 711) or visit the TennCare website.