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Contact Us

Have a question?

Member Services
Email Member Services to ask questions.

1-800-600-4441 (TennCare)
1-866-840-4991 (CHOICES)
TTY 711

Our Member Services reps are here to help. You can call about things like:

  • PCP changes
  • ID cards
  • Member handbooks
  • Understanding your benefits
  • Finding a provider near you
  • Free translation services

Representatives are available Monday through Friday from 7 a.m. to 5:30 p.m. Central time.

Getting care

Our 24-hour Nurse HelpLine is available 24/7

English: 1-866-864-2544 (TTY 711) | Spanish: 1-866-864-2545 (TTY 711)

Get fast, free medical advice from a nurse or doctor 24/7, even on holidays.
If you need help in another language, we offer free translation services.

Applying, enrolling or renewing

Call TennCare at 1-855-259-0701 (TTY 711) or visit the TennCare website.