Member Resources
Get the resources you need to manage your health
Health care can be hard to understand. Use these resources to help you get the most from your benefits.
New to Amerigroup?
As a new member, we know you have questions. We also know you’re short on time! Learn the basics about your health plan on this page.
Member handbooks
Your member handbook is your go-to guide for health-care services. When you have a question, check your handbook or contact us to find out about:
- How to use your benefits
- How to choose a primary care provider
- How to get help if your doctor’s office is closed
- How to reach Member Services if you have questions
- How to contact your service coordinator
STAR member handbooks
STAR Kids member handbooks
STAR+PLUS member handbooks
CHIP member handbooks
CHIP Perinate member handbooks
Member rights and responsibilities
Learn about your rights and responsibilities as an Amerigroup member.
- STAR, STAR+PLUS, and STAR Kids member rights and responsibilities – English
- STAR, STAR+PLUS, and STAR Kids member rights and responsibilities – Spanish
- CHIP member rights and responsibilities – English
- CHIP member rights and responsibilities – Spanish
- CHIP Perinate member rights and responsibilities – English
- CHIP Perinate member rights and responsibilities – Spanish
Make Health Happen Member Newsletters
2019
2018
2017
2016
2015
2014
2013
2012
Member notifications
TX HHSC Complaint Flier
TX CHIP value-added benefits letter 2019
TX CHIP Perinate value-added benefits letter 2019
TX STAR+PLUS Dual and Nursing Facility value-added benefits letter 2019
TX STAR+PLUS Non-Dual value-added benefits letter 2019
TX STAR value-added benefits letter 2019
TX STAR Kids value-added benefits letter 2019
STAR Kids member assessment information
Important changes to the appeal process: STAR, STAR Kids, and STAR+PLUS
TX Pharmacy Benefit Manager Change Notice
TX Tobacco Cessation Counseling Benefit
CHIP Reissue ID card letter 5/1/18
Mosquito repellent benefit notice
Texas Health and Human Services fraud notice
Infusion therapy made easier
Incontinence supplies provider update
Vendor change letter for incontinence supplies
Save time with online services
With an online account, you can:
- Change your primary care provider
- Order or print your ID card
- Update your contact info
- Email Member Services to ask questions
- Manage your prescriptions
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