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Member Resources

Get the resources you need to manage your health

Health care can be hard to understand. Use these resources to help you get the most from your benefits.

New to Amerigroup?

As a new member, we know you have questions. We also know you’re short on time! Learn the basics about your health plan on this page.

Member handbooks

Your member handbook is your go-to guide for health-care services. When you have a question, check your handbook or contact us to find out about:

  • How to use your benefits
  • How to choose a primary care provider
  • How to get help if your doctor’s office is closed
  • How to reach Member Services if you have questions
  • How to contact your service coordinator

To have a member handbook mailed to you at no cost, contact Member Services. The handbook will be mailed within five business days of your request.

Member Forms

Member notifications

2023 Standing Annual Notice

CHIP Copay Notification Letter

Case Management for Children and Pregnant Women Benefit Letter 2022

Mosquito repellent benefit notice

CHIP Copays for Mental Health and Substance Use Disorder Treatment

TX CHIP Value-added Benefits Letter 2022

TX STAR+PLUS Dual and all Nursing Facility value-added benefits letter 2022

TX STAR+PLUS Non-Dual value-added benefits letter 2022

TX STAR Kids value-added benefits letter 2022

TX STAR value-added benefits letter 2022

Nonemergency Medical Transportation (NEMT) Services

New telemonitoring benefit

Healthy Texas Woman Plus Services

TX HHSC Complaint Flier

STAR Kids member assessment information

TX Tobacco Cessation Counseling Benefit