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Member Resources

Get the resources you need to manage your health

Health care can be hard to understand. Use these resources to help you get the most from your benefits.

New to Amerigroup?

As a new member, we know you have questions. We also know you’re short on time! Learn the basics about your health plan on this page.

Member handbooks

Your member handbook is your go-to guide for health-care services. When you have a question, check your handbook or contact us to find out about:

  • How to use your benefits
  • How to choose a primary care provider
  • How to get help if your doctor’s office is closed
  • How to reach Member Services if you have questions
  • How to contact your service coordinator

Member notifications

TX HHSC Complaint Flier

TX CHIP value-added benefits letter 2019

TX CHIP Perinate value-added benefits letter 2019

TX STAR+PLUS Dual and Nursing Facility value-added benefits letter 2019

TX STAR+PLUS Non-Dual value-added benefits letter 2019

TX STAR value-added benefits letter 2019

TX STAR Kids value-added benefits letter 2019

STAR Kids member assessment information

Important changes to the appeal process: STAR, STAR Kids, and STAR+PLUS

TX Pharmacy Benefit Manager Change Notice

TX Tobacco Cessation Counseling Benefit

CHIP Reissue ID card letter 5/1/18

Mosquito repellent benefit notice

Texas Health and Human Services fraud notice

Infusion therapy made easier

Incontinence supplies provider update

Vendor change letter for incontinence supplies