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Transportation benefits

STAR, STAR Kids, and STAR+PLUS members

It’s easy to get to your health-care visits with no-cost rides through the Medical Transportation Program (MTP). MTP can help with rides to the doctor, dentist, hospital, drug store, and any other place you get Medicaid services. You should schedule your ride at least 2 days before your appointment.

Dallas/Ft. Worth

Call LogistiCare at 1-855-687-3255 Monday through Friday from 8 a.m. to 5 p.m.

Houston/Beaumont

Call Medical Transportation Management (MTM) at 1-855-687-4786 Monday through Friday from 7 a.m. to 6 p.m.

All other areas of Texas

Call MTP at 1-877-633-8747 (1-877-MED-TRIP) Monday through Friday from 8 a.m. to 5 p.m.

If you also have Medicare, this benefit applies to your Medicaid covered long-term services and supports. STAR+PLUS nursing facility members aren’t eligible for transportation benefits.

Extra benefits

Amerigroup gives you extra transportation benefits. We can help getting rides for:

  • Medical appointments when the state Medical Transportation Program is not available
  • Pregnancy, birthing, or newborn classes

Call Member Services at 1-800-600-4441 (TTY 711) Monday through Friday from 7 a.m. to 6 p.m. Central time. STAR Kids members, call 1-844-756-4600 (TTY 711) Monday through Friday from 8 a.m. to 6 p.m. Central time.

CHIP members

Amerigroup can help with getting rides to:
• Doctor visits for members with chronic illnesses
• Pregnancy, birthing, or newborn classes

Call Member Services at 1-800-600-4441 (TTY 711) Monday through Friday from 7 a.m. to 6 p.m. Central time.