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Find a Doctor

Get the care you need from a provider you choose

We’ve partnered with many providers in your area. Find one who meets your needs using the search tool below. Search for different types of providers, like:

  • Primary care providers
  • Specialists
  • Hospitals and facilities
  • Labs (to get blood tests)
  • Behavioral health providers
  • Pharmacies

Search now

Go mobile! Did you know you can search for a doctor from your phone with the Sydney Health mobile app? Get the app

Provider education and training

You can get more information about the providers in our health plan. Visit docinfo.org to search for providers and find out where they went to medical school. 

Your primary care provider

Your main doctor is called a primary care provider. The primary care provider you choose will provide most of your or your child’s care. He or she can be a doctor, a nurse practitioner, or a physician's assistant.

STAR+PLUS and STAR Kids members who have Medicare

Call your Medicare plan to choose a primary care provider near you.

Need help?

For help finding a doctor or making an appointment, call Member Services at 1-800-600-4441 (TTY 711). STAR Kids members, call 1-844-756-4600 (TTY 711). We’ll set up a 3-way call with you and your doctor.

You can also send us a secure message through your online account and we’ll do the rest.

Referrals

Your primary care provider may want you to see a specialist or another provider for care or services he or she can’t provide. You don’t need a referral from your primary care provider to get care from other doctors in our plan. This includes behavioral health services, OB/GYN care, and family planning if these are benefits in your plan. It’s a good idea to talk to your primary care provider first about other types of care you may need. He or she can tell you about other doctors in our plan and help you coordinate the care you receive.

Dental care

If you’re a STAR member age 20 and younger, or a CHIP or STAR Kids member, call your dental provider below to find a dentist near you:

DentaQuest

STAR or STAR Kids members: 1-800-516-0165

CHIP members: 1-800-508-6775

MCNA Dental

1-800-494-6262

UnitedHealthcare Dental

1-877-901-7321

HCBS STAR+PLUS Waiver members

Talk to your service coordinator about dental services.

Vision care

Call Superior Vision of Texas at 1-800-428-8789 to find an eye doctor near you or go to the Superior Vision website.

Note: CHIP Perinate members don’t have vision benefits.

If you have Medicare, contact your Medicare plan about vision benefits.

Pharmacy and prescription drugs

Amerigroup works with CarelonRx to provide pharmacy benefits.

To find a pharmacy near you, use our pharmacy locator tool.

Find a pharmacy

For help with your prescription drugs, call:
Pharmacy Member Services — STAR, STAR+PLUS, CHIP, and CHIP Perinate members:
1-833-235-2022 (TTY 711)
Pharmacy Member Services — STAR Kids members:
1-833-370-7463 (TTY 711)

LiveHealth Online ― quick and easy access to care

Can’t get to your doctor? Visit a doctor 24/7 through live video using LiveHealth Online. All you need is your smartphone, tablet, or computer. Don’t wait until your next sick day. Sign up today.

Provider Directories

You can download a provider directory to see all providers in your service area. You can also contact Member Services to have a directory mailed to you at no cost within five business days of your request.

Visit our Know Your Service Area page if you don’t know which service area you are in.

Need to speak with a nurse?

Call the 24-hour Nurse HelpLine
1-800-600-4441 (TTY 711)

STAR Kids members, call
1-844-756-4600 (TTY 711)

Our team is available 24 hours a day and can:

  • Give medical advice
  • Find the right place to get care
  • Help in any language