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Manage Your Condition

DMCCU stands for Disease Management Centralized Care Unit (DMCCU). The Amerigroup DMCCU program gives you a choice and a voice in how to care for your health. DMCCU case managers are licensed nurses or social workers. With their help, you will learn to better manage your condition and improve your quality of life.

How to participate

Call 1-888-830-4300 (TTY 711) toll free. You will be asked some questions about your health to help get you started. You can also enroll online in one of our programs by emailing your request to dmself-referral@amerigroup.com. Just include your full name, Amerigroup member ID number, date of birth, address, phone number and the condition or conditions for which you would like case management services.

DMCCU case managers work with you by phone to create health goals and develop a plan to reach them. They educate you about your condition and help you take more control of your care.

  • One-on-one help with depression, schizophrenia, bipolar disorder or substance use disorder
  • Treatment  from a licensed mental health caregiver
  • Specialist referrals, if needed
  • Information about resources in your area
  • Phone calls to you and your doctors to track your progress

Amerigroup covers health care and support services based on your heart condition. Some of these are coronary artery disease (CAD), hypertension and congestive heart failure (CHF). Services include:

  • Heart health education materials and one-on-one support with a nurse
  • Medical equipment you need, such as a scale, to help you manage your health
  • A home health nurse when needed for diet help and for guidance on when and where to go for care
  • Details about heart education programs in your area
  • Phone calls to you and your doctors to track your progress

We have a diabetes case management program. If you have diabetes, a case manager can work with you by phone. They will help you set goals and create a care plan. Your case manager can help you:

  • Set up a doctor’s appointment
  • Identify health goals and create a care plan
  • Obtain and use a glucometer
  • Find information about diabetes education programs in your area
  • Arrange for transportation or other special needs
  • Learn about diabetes

Amerigroup has a case management program for HIV/AIDS. This program will help you better understand and manage your HIV/AIDS. We can assist you to set health goals and create a care plan that fits your lifestyle. You do not have to join the program. You are enrolled as a member of Amerigroup.

Amerigroup covers health care and support services based on your lung condition. Lung conditions include asthma and chronic obstructive pulmonary disease (COPD). Services include:

Useful phone numbers:

In an emergency call 911

Call your case manager
8:30 a.m. to 5:30 p.m. local time, Monday through Friday toll free at
1-888-830-4300 (TTY 711) to leave a private message for your case manager 24 hours a day.
After hours 
For help anytime: call the 24-hour Nurse HelpLine
24-hours, 7 days per week
Call toll free
1-800-600-4441 (TTY 711)
or 1-844-756-4600 for STAR Kids
For routine health questions
call your primary care provider or the Nurse HelpLine