Your partner for a healthier life
Amerigroup has been helping Texas families get the health-care benefits they need since 1996. We have helped millions of Texans get and stay healthy. Amerigroup works with thousands of doctors, specialists, and hospitals throughout Texas, and we partner with many local community organizations. Our focus is to help you get the care and services you need to make a difference in your life.
Stay informed about coronavirus disease 2019 (COVID-19)
Have questions about COVID-19 vaccines? Visit our COVID-19 Resource Center for more information.
Ready. Set. Renew.
It may be time to renew your health benefits. We are here to help. We created this short video to show you how.
Keep in mind, if you don’t renew before the deadline you may have a gap in health coverage. Take steps now to protect yourself and your family.
Find our plan in your service area
We offer the Texas Medicaid and CHIP programs below. To see our service areas, visit our Know Your Service Area page.
STAR
For pregnant women, children, and anyone who gets TANF


CHIP
For children age 18 and under who are not eligible for Medicaid and don’t have health coverage


CHIP Perinate
For unborn children of pregnant women who are not eligible for Medicaid and don’t have health coverage


STAR Kids
For children and young adults age 20 and younger who have disabilities or complex health needs


STAR+PLUS
For adults who have disabilities or are age 65 or older with complex health needs


STAR+PLUS MMP
Medicare-Medicaid Plan for STAR+PLUS that combines benefits in one plan

Why choose Amerigroup?
We’ll help you with your health-care needs every step of the way.
- We work with hundreds of doctors and facilities to make getting care easy. Find out if your doctor is in our health plan.
- Our 24-hour Nurse HelpLine gives you fast, free medical advice, anytime day or night, in more than 170 languages.
- If you have special health care needs, we have programs to help you get the care and services to treat your health condition.
- We offer extra benefits to help make a difference in your life, with things like extra transportation services, reward programs for completing healthy activities, and Boys & Girls Club memberships for kids.
Now, you can chat with Member Services.
We’re offering more ways to get help. Now, you can chat with a live person Monday through Friday from 7 a.m. to 6 p.m. Central time/STAR Kids: Monday through Friday from 8 a.m. to 6 p.m. Central time, or send us a secure message anytime through your online account
Updates and reminders
Coming soon: Sydney Health
You will be able to download the Sydney Health mobile app soon. Sydney Health is where you can manage your health plan using your Amerigroup username and password. You will still be able to use your Amerigroup app until June.
Formula Recall
On September 9, 2022, Amerigroup Texas was notified by the Health and Human Services Commission (HHSC) of a voluntary recall for Kate Farms pediatric and adult formula products. If you have one of these formulas, follow these steps:
1. Check to see if your formula has been recalled at http://www.myproductinformation.com.
2. If recalled, do NOT use it.
3. If your formula is not included in the recall, you can keep using it.
4. Contact your WIC Office for more information on a replacement.
To find out if a formula is part of the recall is posted on the Texas WIC website.
If you have questions, please call Member Services at the number on your member ID card.
Get your free flu shot today!
Give your health the best shot this flu season.
Find a plan pharmacy near you
LiveHealth Online ― quick and easy access to care
Can’t get to your doctor? Visit a doctor 24/7 through live video using LiveHealth Online. All you need is your smartphone, tablet, or computer. Don’t wait until your next sick day. Sign up today.
Help us make your plan better
We look for new ways to meet your needs by hearing what you have to say. Help make us better by joining a member advisory group. At these events, you can talk with Amerigroup about your concerns or give us ideas. All Amerigroup members are invited.
If you’d like to attend a member advisory group event, call Member Services to speak with a member advocate, or send an email to dl-txmemberadvocates@anthem.com.
NCQA Health Plan Accreditation
NCQA Health Plan Accreditation evaluates the quality of health care health plans provide to their members.

Amerigroup Texas, Inc.
Amerigroup Insurance Company

Multicultural Health Care Distinction
Amerigroup Texas, Inc.
Amerigroup Insurance Company

Long-Term Services & Supports Distinction
Amerigroup Texas, Inc.
Amerigroup Insurance Company
Texas Disability Mentoring Day
Thinking about pregnancy?
Preapprovals (prior authorizations)
You can learn more about the process on the Amerigroup provider website.
We're ready to help our members impacted by the shooting in Uvalde.
You can call our behavioral health line 24/7 at 1-800-600-4441 (TTY 711) | STAR Kids: 1-844-756-4600 (TTY 711)