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Your partner for a healthier life

Amerigroup has been helping Texas families get the health-care benefits they need since 1996. We have helped millions of Texans get and stay healthy. Amerigroup works with thousands of doctors, specialists, and hospitals throughout Texas, and we partner with many local community organizations. Our focus is to help you get the care and services you need to make a difference in your life.


Ready. Set. Renew.

It may be time to renew your health benefits. We are here to help. We created this short video to show you how.
 

Keep in mind, if you don’t renew before the deadline you may have a gap in health coverage. Take steps now to protect yourself and your family.


 

No longer qualify for Medicaid? We can connect you to a plan that’s right for you.

Learn more about plans
 

Be aware of scams and fraud during Medicaid renewals. There is no cost to complete a Medicaid renewal and if we reach out to you about renewing your coverage, we will never askfor money.

 
 

Find our plan in your service area

We offer the Texas Medicaid and CHIP programs below. To see our service areas, visit our Know Your Service Area page.

 
 

Why choose Amerigroup?

We’ll help you with your health-care needs every step of the way.

  • We work with hundreds of doctors and facilities to make getting care easy. Find out if your doctor is in our health plan.
  • Our 24-hour Nurse HelpLine gives you fast, free medical advice, anytime day or night, in more than 170 languages.
  • If you have special health care needs, we have programs to help you get the care and services to treat your health condition.
  • We offer extra benefits to help make a difference in your life, with things like extra transportation services, reward programs for completing healthy activities, and Boys & Girls Club memberships for kids.
 

Now, you can chat with Member Services.

We’re offering more ways to get help. Now, you can chat with a live person Monday through Friday from 7 a.m. to 6 p.m. Central time/STAR Kids: Monday through Friday from 8 a.m. to 6 p.m. Central time, or send us a secure message anytime through your online account

Updates and reminders

New name. Same commitment to you.

On January 1, 2024, Amerigroup is becoming Wellpoint. There will be no change to your coverage as a result of the name change. You’ll continue to use your current member ID card, and we’ll send you a new one before January. Learn more here.

Introducing Sydney Health

Download the Sydney Health mobile app from your app store and log in using the same Amerigroup username and password.

Download Sydney Health

Formula Recall

On September 9, 2022, Amerigroup Texas was notified by the Health and Human Services Commission (HHSC) of a voluntary recall for Kate Farms pediatric and adult formula products. If you have one of these formulas, follow these steps:

1. Check to see if your formula has been recalled at http://www.myproductinformation.com/.
2. If recalled, do NOT use it.
3. If your formula is not included in the recall, you can keep using it.
4. Contact your WIC Office for more information on a replacement.

To find out if a formula is part of the recall is posted on the Texas WIC website.

If you have questions, please call Member Services at the number on your member ID card.

Get your free flu shot today!

Give your health the best shot this flu season.
Find a plan pharmacy near you

LiveHealth Online ― quick and easy access to care

Can’t get to your doctor? Visit a doctor 24/7 through live video using LiveHealth Online. All you need is your smartphone, tablet, or computer. Don’t wait until your next sick day. Sign up today.

Help us make your plan better

We look for new ways to meet your needs by hearing what you have to say. Help make us better by joining a member advisory group. At these events, you can talk with Amerigroup about your concerns or give us ideas. All Amerigroup members are invited.

If you’d like to attend a member advisory group event, call Member Services to speak with a member advocate, or send an email to dl-txmemberadvocates@anthem.com.

Caregiving.com

If you’re a caregiver of an Amerigroup member, you can access articles, books, and webinars on a variety of caregiving topics. You’ll also find tips on how to manage your role as a caregiver and take care of yourself.

Visit caregiving.com for these free resources.

All-in-one binder to support caregivers

Keep track of medical records, contacts, and documents with the Amerigroup Caregiver Organizer. This all-in-one binder lets you easily organize all the vital information you need to manage care for others.

Download your no-cost copy today.

Amerigroup Caregiver Organizer – English

Amerigroup Caregiver Organizer – Spanish

NCQA Health Plan Accreditation

NCQA Health Plan Accreditation evaluates the quality of health care health plans provide to their members.

ncqa healthplan accredited
 

Amerigroup Texas, Inc.
Amerigroup Insurance Company

ncqa multicultural distinction
Multicultural Health Care Distinction

Amerigroup Texas, Inc.
Amerigroup Insurance Company

ncqa LTSS distinction
Long-Term Services & Supports Distinction

Amerigroup Texas, Inc.
Amerigroup Insurance Company

Affected by Shearwood Creek Fire in Jasper County?

Find local resources and get updates from Texas Health and Human Services.

 

Download the Amerigroup app to use the Find a Doctor and pharmacy tools, view your member ID card, and live chat with a representative.

 

Learn more about how to find local help.

Texas Disability Mentoring Day

Thinking about pregnancy?

Learn more.

Preapprovals (prior authorizations)

You can learn more about the process on the Amerigroup provider website.