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Here for you. Here for your loved ones.

We want to make sure you get the care and resources you need.

24/7 Disaster Relief Nurse Help Line

Free and open 24/7 to all Texans affected by Hurricane Harvey.
1-866-417-7107

Helpful National Resources

Apply for help.

Get help after the storm. The national resources below are available so you can apply for help, get back in your home, and get back to your life.

American Red Cross

Call for a list of shelters and to apply for relief.

1-866-526-8300 (choose option 3)

1-877-500-8645

American Red Cross

American Red Cross - Gulf Coast Region

FEMA

1-800-621-FEMA (3362)

FEMA

Disaster help and resources

Get help near you, update your information, and apply for benefits.

2-1-1 Texas

Call for community resources
1-877-541-7905

Helpful national resources

Apply for help.

Get help after the storm. The national resources below are available so you can apply for help, get back in your home, and get back to your life.

American Red Cross

Call for a list of shelters and to apply for relief.

1-866-526-8300 (choose option 3)

1-877-500-8645

211 Texas

Your Texas Benefits

Report a permanent address change, apply for food and health benefits, and more.

Texas Benefits

Texas Emergency Response

Get updates near you, find out about road closures, and more.

Texas Emergency Portal

Texas Department of Public Safety and Emergency Management

Texas Department of Public Safety

Stress and your emotional health

Call to talk with a professional about emotional distress.

Disaster Distress Line: 1-800-985-5990

Text “TalkWithUs” to 66746

For our members

    We’re here for you. Call us to:

  • Talk to a nurse 24 hours a day, 7 days a week
  • Get your ID card
  • Find a doctor
  • Refill your prescription
  • Find behavioral health resources

1-800-600-4441 (TTY 711)

STAR Kids members, call 1-844-756-4600 (TTY 711)

For individuals with disabilities or specialized health-care needs

We’re focused on working with our members with disabilities to maintain independent living and to resume life in their communities with their families and friends. We’re also working with the Houston mayor’s office and Portlight – Inclusive Disaster Strategies to help members with special health-care needs.

Portlight - Inclusive Disaster Strategies

1-800-626-4959

Portlight website

Amerigroup service coordination

Get help with durable medical equipment, getting services set up in a new area, or finding other treatment sites, such as a dialysis center or new pediatric specialists.

Amerigroup STAR+PLUS service coordination

1-800-325-0011, ext. 35760 or 35761

Amerigroup Intellectual and Developmental Disabilities (IDD) or Nursing Facility (NF) service coordination

1-866-696-0710, ext. 36171

Amerigroup STAR Kids service coordination

1-866-696-0710, ext. 31084

Service coordination by service area

Austin
1-800-315-5385, ext. 35765
512-382-4970

DFW/Rural Service Area
1-800-839-6275, ext. 35761
817-861-7700

El Paso
1-877-405-9871, ext. 35762
915-832-9640

Houston/Beaumont
1-800-325-0011, ext. 35760
713-218-5151

San Antonio
1-800-589-5274, ext. 35764
210-737-5700

Lubbock
1-877-405-9872, ext. 35763
806-748-4880