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Long-term services and supports

Don’t just feel well. Live well.

Need help making meals or grocery shopping? Getting dressed? Visiting your doctor? Call us. As part of your Amerigroup STAR+PLUS MMP benefits, we help you get the services and supports to stay in your home or community.

Your home and community caregivers are part of your team

You, your primary care provider (PCP) and everyone else who takes care of you make up your service coordination team. You work together to create your care plan and set up the services you need. Together, we all work toward one goal: keeping you healthy.

Get the services you need

Your service coordinator will get to know you and will work with your service coordination team to develop a care plan that is individualized and keeps your goals in mind. Your care plan lists the services you’ll get, how often you’ll get them, and who will provide them. Your service coordinator will also check in with you from time to time. He or she will make sure you’re still eligible for services and that you’re getting the right amount. If you need extra help, call us.

Already get these services?

You’ll get all the same services you qualify for now. Amerigroup STAR+PLUS MMP just makes it easier — now you’ll get them through the same health plan that covers your regular doctor visits and prescriptions.

Need help after hours?

Your service coordinator will always be the first person you should call. But if it’s after hours and you need help right away, call the 24-hour Nurse HelpLine at 1-855-878-1784 (TTY 711). You can talk to a nurse any time — day or night, even on holidays. These calls are free.

If it’s an emergency, call 911.


Updated 7/24/2018
H8786_18_35300_R CMS Approved 8/16/2018

Contact your service coordinator

Call 1-855-878-1784 (TTY 711) Monday through Friday from 8 a.m. to 5 p.m. local time.