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Disenrollment

You can end your membership in Amerigroup STAR+PLUS MMP at any time. Your membership will end on the last day of the month that we get your request to change your plan. Coverage from your new plan will begin the first day of the next month.

If you want to keep getting your Medicare and Texas Medicaid benefits together from a single plan, you can join a different Medicare-Medicaid Plan.

Call the STAR+PLUS Helpline at 1-877-782-6440 (TTY: 711 or 1-800-735-2989), Monday through Friday from 8 a.m. to 6 p.m. CT.

If you do not want to enroll in a different Medicare-Medicaid Plan, you will go back to getting your Medicare and Texas Medicaid services separately.

Call Medicare at 1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week. TTY users can call
1-877-486-2048. This call is free.

Note:

If you switch to Original Medicare and do not enroll in a separate Medicare prescription drug plan, Medicare may enroll you in a drug plan, unless you tell Medicare you don’t want to join. You should only drop prescription drug coverage if you get drug coverage from an employer, union or other source. If you have questions about whether you need drug coverage, call the Health Information Counseling & Advocacy Program of Texas (HICAP) at 1-800-252-3439.

 

Updated 04/03/2020
H8786_20_117495_R CMS Approved 02/10/2020