Find a Doctor
Get the care you need
Use our search tool below to find a plan provider close to home. You can search by name, specialty or location.
If you want to change your PCP, you can do so anytime unless you’re in the Patient Review and Coordination (PRC) program. To change your PCP, either log in to your secure account or call us.
You can search for many different providers, like:
- Primary care provider (PCP)
- Specialists
- Behavioral health providers
- Substance use disorder providers
- Hospitals
- Labs (to get blood tests)
LiveHealth® Online
Visit a doctor 24/7 through live video using LiveHealth® Online. All you need is your smartphone, tablet, or computer. Don’t wait until your next sick day. Sign up today.
Provider education and training
You can get more information about the providers in our health plan. Visit docinfo.org to search for providers and find out where they went to medical school.
To request a printed version of our provider directory, here anytime or call 1-800-600-4441 (TTY 711) Monday through Friday from 8 a.m. to 5 p.m. Pacific time.
Transgender health
Members and providers can find resources for transgender health by going to the Transgender Health Program page of the Health Care Authority website.
Amerigroup covers hormone therapy and behavioral (mental) health services at no cost. Call Member Services at 800-600-4441 (TTY 711) if you have questions or need any help. You can also send us a secure message through your account.
Health Care Authority covers most surgical services. Surgical services may be offered by any provider who accepts Apple Health (Medicaid), with pre-approval from the Health Care Authority. The Health Care Authority may be reached at 800-562-3022 or by email at transhealth@hca.wa.gov.
Ask Me 3® Program
When you talk with a doctor, nurse or pharmacist, ask these questions to better understand your health.
It’s not always easy to understand your health needs. The Ask Me 3® program can help. The program suggests three questions to ask your health care provider during your visit. They are:
- What is my main problem?
- What do I need to do?
- Why is it important for me to do this?
Asking these questions can help you get healthy and stay healthy!
We also have a helpful video on how to use these questions.
Ask Me 3® is a registered trademark licensed to the National Patient Safety Foundation (NPSF). Amerigroup Washington, Inc. is not affiliated with nor endorsed by NPSF.
Pharmacy
CarelonRx provides your pharmacy benefits. Use the search tool to find a pharmacy near you.
Pharmacy Member Services: 1-833-207-3121 (TTY 711)
Help for pharmacists: 1-833-253-4453
Find a pharmacyDental care
The state pays for your dental benefits when you use your ProviderOne services card. To learn more about your dental benefits, visit the Health Care Authority (HCA) website.
Vision care
Your vision benefits are paid by the state and by us when you use your ProviderOne services card. You can search for an eye doctor using our Find a Doctor tool. To learn more about your vision benefits, visit the Health Care Authority (HCA) website.
Vision Provider SiteTransportation
Rides are available to and from nonemergency medical appointments. The state pays for these benefits when you use your ProviderOne services card. To learn more about your transportation benefits, see the Health Care Authority (HCA) website.
