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How to renew

DC Healthy Families

Keep your health benefits! Renew your family’s DC Healthy Families benefits each year with these simple steps:

Step 1: Check your mail

You’ll receive a renewal form from the Department of Human Services (DHS)

  • Look for your form up to 90 days before your benefits will end.
  • Moved? Make sure DHS has your current address. Call 202-727-5355 (TTY 711).

Step 2: Complete the renewal form

Complete the renewal form when you receive it.

  • Fill out all the information on each page.
  • Be sure to sign the signature page.

Step 3: Return the renewal form on time

Return the renewal form by the due date.

Mail:
Department of Human Services
Economic Security Administration
Case Record Management Unit
P.O. Box 91560
Washington, DC 20090

Call: 1-855-532-5465 (TTY 711)
Be sure to have your renewal form with you and let DHS know any changes that need to be made.

Fax:
202-671-4440 (Economic Security Administration)

In person:
Visit a DHS Service Center near you. Find a service center.

Step 4: You’re almost finished! Look for next steps in the mail from DHS.

  • If DHS needs more information, you’ll receive a letter that tells you what you need to do next.
  • If DHS has all the information, you’ll receive a notice that tells you if your coverage will change.

Not sure what to do?

Call DC Health Link Customer Service at 1-855-532-5465 (TTY 711).

Need help renewing your benefits or have questions?

Call 1-855-532-5465 (TTY 711).