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How to renew

DC Healthy Families Program

Keep your health benefits! Renew your family’s DC Healthy Families Program benefits each year with these simple steps:

Step 1: Check your mail

You’ll receive a renewal form from the Department of Human Services (DHS).

  • Look for your form up to 90 days before your benefits will end.
  • Moved? Make sure DHS has your current address. Call 202-727-5355 (TTY 711).

Step 2: Complete the renewal form

Complete the renewal form when you receive it.

  • Fill out all the information on each page.
  • Be sure to sign the signature page.

Step 3: Return the renewal form on time

Return the renewal form by the due date.

Department of Human Services
Economic Security Administration
Case Record Management Unit
P.O. Box 91560
Washington, DC 20090

Call: 855-532-5465 (TTY 711)
Be sure to have your renewal form with you and let DHS know of any changes that need to be made.

202-671-4440 (Economic Security Administration)

In person:
Visit a DHS Service Center near you. Find a service center.

Step 4: You’re almost finished! Look for next steps in the mail from DHS.

  • If DHS needs more information, you’ll receive a letter telling you what to do next.
  • If DHS has all the information, you’ll receive a notice that tells you if your coverage will change.

What if you lose your coverage?

Call DC Health Link Customer Service at 855-532-5465 (TTY 711).

Need help renewing your benefits or have questions?

Call 855-532-5465(TTY 711).