Have a question?
Call Member Services toll free at 1-800-600-4441 (TTY 711) Monday through Friday, 8 a.m. to 6 p.m. Eastern time.
When you call our new and improved Member Services department, you can be confident that your representative has the information you need. We can help you:
- Change your PCP
- Get a new ID card, member handbook or provider directory
- Find a provider near you
- Get verbal translations or interpreter services at no cost
- Set an appointment
Getting Care 24/7
24-hour Nurse HelpLine
Call our 24-hour Nurse HelpLine for fast, free medical advice from a nurse day or night, even on holidays, in more than 170 languages. Dial 1-800-600-4441 (TTY 711).
Need help with enrollment or renewal?
Call DC Health Link Customer Service at 1-855-532-5465 (TTY 711) Monday through Friday, 8 a.m. to 6 p.m.